FAQs

How do I find care for my jewellery pieces?

Please refer to our jewellery care page for more information.

 

How do I find out my ring size?

We have a sizing page where you can refer to international ring size conversions and how to measure your ring size.

 

Can I order half/quarter sizes? Why is my ring size not listed?

To order half or quarter sizes, please select the base size and add in half or quarter in check-out notes, or email us to let us know your specified sizing. 

If you want to order a ring in a smaller or even larger size than the sizes listed, please email us at thesilverexperiment@gmail.com as well. Additional charges may apply for very large ring sizes.

 

Can you resize my ring?

Only certain rings can be sized up/down. If you need a resize or purchased a wrong size, please email us to enquire. Please try to get as accurate a ring size as possible before making a purchase. 

 

What does 'made to order' mean?

'Made to order' items are made only when an order is placed. These designs can be made in a custom size to fit you. 

 

I like this but can you make it a little different for me?

If you see something on the website or our Instagram that you like, but want something slightly different, let us know! We are happy to build on an existing design to make something special for you!

 

Can you make it like this other designer's piece?

We are happy to take inspiration and incorporate elements from other jewellery pieces into a new piece using our unique interpretation. We will not copy other designers' works.

 

Please email us at thesilverexperiment@gmail.com if you have any more questions. We'll be happy to answer them!